Hotel Directory

Dear Guests,

We are pleased to welcome you to Amnissos Residence and the beautiful island of Crete. In this directory, you will find helpful information about our hotel services in addition to other services available on the island. In case you need further assistance or information, do not hesitate to contact the Reception. Our friendly staff is committed to ensuring that your stay at Amnissos Residence is both enjoyable and comfortable and that you have an unforgettable experience.

On behalf of the Management and the Staff,

We wish you a pleasant stay!

Reception

Reception open on a 24-Hour Basis

Guest Services

Air-conditioning / Heating

Each room is equipped with an air conditioning unit with its own remote control.

Possibility of choosing pillows

Room Service

Laundry, Dry Cleaning, Ironing services

Doorman service

Housekeeping Service:

Daily and evening housekeeping service.

Rooms are cleaned and tidied up daily until 16:30. Towels are changed every 3 days and Bed linens every 2 days.

Please do not remove the towels from your room. Towels are not for pool or for beach use.

Change of towels upon request.

Check in time:

Check in time is at 15:00a.m

Departure

Check-out time is at 11:00. Late check-out is available upon request and subject to availability. Please contact our Reception for further info.

Concierge Services:

For any assistance with car / motorbike rental, boat rental, excursions and other arrangements, feel free to contact our Front Desk.

Credit Cards

The hotel accepts Visa and MasterCard credit cards. For other credit arrangements, please contact our Reception.

Cribs and Cots:

Subject to limited numbers, cots and cribs are available. Please inform our Front Office.

Dining

Breakfast, snack lunch, and dinner are served in the hotel‟s indoor open air restaurant. Breakfast buffet is served from 07:30 to 11:00

Lunch Snack is served from 13:30 to 15:00 Dinner buffet is served from 19:30 to 21:30

“Pool Bar” located at the hotel‟s outdoor pool also serves beverages and light snacks and operates daily from 10:00 to 23:30.

Please note that food safety and sanitation regulations prohibit the removal of any food items from the hotel’s restaurant. We kindly ask for your compliance. Please remember that wasting food is an insult to humanity.

Supply of meals at the hotel in collaboration with a nearby restaurant.

First Aid Kit:

Α First Aid Kit is located at our Reception.

Hot Water:

24 hours / day

In-room Amenities:

Hair dryer

Satellite 32″ TV

Air Conditioning Unit TV

Mini-fridge

Iron available at the Front Desk

Change of towels on request

Internet:

We are happy to offer Free Wireless High-Speed Internet Access throughout the hotel! You can access the internet by entering your email address after signing into the “AMNISSOS HOTEL” network.

Fair and sensible usage policy applies. Internet speed is dependent on overall usage.

Please note that due to the island‟s infrastructure and the increase in visitors during the months of July and August, slower internet speeds may be experience during this period. We apologize for any inconvenience this may cause.

Luggage:

Luggage transport service

In case you have a late departure from the island we will be happy to assist with storing your luggage.

Maintenance:

If something is not in working order, please inform our Front Office.

Parking:

“Amnissos Hotel” guests can park free of charge in the “Public Parking Area” which is located next to the west entrance of the hotel.

Room Key:

For your own safety please notify the Front Office immediately in case you lose your key. Always lock the door when leaving your room. The management is not responsible for the loss of money or any personal items.

Safety Deposit Box:

A safe deposit box is provided free of charge in our reception. Amnissos Hotel is not responsible for any valuables left in your room.

Swimming Pool:

The swimming pool is located next to the restaurant and is provided for the enjoyment of our guests. Hours are from 07:30 to 19:00. Children must be accompanied by a guardian.

Please familiarize yourself with the safety rules.

For safety reasons, no glass is allowed around the pool area. All beverages must be consumed in plastic or paper containers.

Transfers:

Taxi Service.

“Amnissos Hotel” is happy to offer a transfer to the port in Rethymno Town. A 24-hour notice is required and can be arranged with the Front Desk.

Kind Advice:

Please switch off lights and A/C when leaving your room.

General Information

Banks:

Banking hours are generally Monday to Friday from 08:00 to 14:00 with banks located in Rethymno Town. ATM machines are also located in ……Rethymno Town in addition to the towns of Chania and Heraklion.

Drinking Water:

The tap water on the island of Crete is potable. As it is high in mineral content, visitors may prefer to use bottled water for drinking.

Special Offers for Our Guests

  • Free provision of private liability insurance for hotel customers.

  • Provision of  laundry services with a special discount for hotel customers.

  • Providing 24-hour taxi transfer services with a special discount for hotel guests.

  • Provision of meals in an adjacent tavern with a special discount for all hotel guests.

  • Change of towels in the rooms, upon request.

Discounted Rates at “ Pool Bar” and “ Main Restaurant”

You‟re entitled to 10% off food and beverage rates at “Pool Bar” and “ Main Restaurant” . Please indicate to the waiter your room number.

More announced each day! Ask our reception for the latest promos.

Above index applies to January 2022 tariffs. Rates are subject to change, depending on diesel and government tax increases.

Have a great holiday!

Please keep Rethymno clean and green!